Shipping Policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for information on order processing, delivery times, and tracking.
Order Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Once your order has been dispatched, delivery times are as follows:
- International Shipping: 7–12 business days
Please note that these are estimated delivery times. Actual delivery may vary depending on your location, local customs processing, and courier delays outside of our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.
Shipping Delays
While we work hard to ensure timely delivery, occasional delays may occur due to high order volumes, customs clearance, weather conditions, or other unforeseen circumstances. We appreciate your patience and will do our best to keep you informed if any delays arise.
Customs, Duties, and Taxes
For international orders, please note that your order may be subject to import duties and taxes, which are levied once the package reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible so we can attempt to correct it before dispatch.
Questions?
If you have any questions about your order or our shipping policy, please contact our customer support team at [your support email] and we'll be happy to help.